1. Introduction
- Welcome to Ravtron, a brand of KSG Automation Pvt Ltd. We are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://www.ravtron.com/.
2. Information We Collect
When you visit or make a purchase from our website, we may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely through third-party payment gateways)
We also collect non-personal information, such as device details, browser type, and website usage data, to enhance user experience.
3. Cookies & Tracking Technologies
We may use cookies to improve site functionality and personalize user experience. Users can control cookie preferences through their browser settings.
4. How We Use Your Information
- Process and fulfill your orders
- Provide customer support
- Improve our website and services
- Send order confirmations and updates
- Prevent fraudulent transactions and enhance security
- Offer personalized product recommendations
5. Data Security
We implement industry-standard security measures, including encryption and secure payment gateways, to protect your personal information.
6. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
- Payment processors for secure transactions
- Logistics partners for order deliveries
- Legal authorities if required by law
7. User Rights
As per Indian data protection regulations, users can:
- Request access, updates, or deletion of their personal data
- Opt out of marketing communications
For any requests, contact us at support@ksgautomation.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
For any privacy-related concerns, reach out to:
📧 Email: support@ksgautomation.com
📞 Phone: +91-12-44111620
📍 Address: No. 34, 3rd Floor, Deepak Building, Nehru Place, New Delhi – 110019