At Ravtron, we are committed to ensuring a smooth and reliable shipping experience for our customers across the globe. Please read our shipping policy carefully to understand the terms and conditions related to the delivery of your orders.
1. Order Processing & Dispatch
- Orders are processed and dispatched within 2 business days after payment confirmation; it will differ from country to country.
- Once shipped, customers will receive a tracking number to monitor their order status.
- All orders are shipped via reliable courier services with secure packaging.
2. Shipping Charges
- Free Shipping for orders above ₹1001/-.
- Shipping charges apply for orders below ₹1000/-, which will be calculated at checkout.
- Shipping charges will differ from country to country. Please check from your respective Account Managers.
3. Shipping Fees & Packaging
- Shipping fees include handling, packaging, and postage costs.
- Handling charges are fixed, while transport fees may vary based on weight and destination.
- We recommend placing all items in a single order to avoid multiple shipping fees. Separate orders will be shipped individually and charged accordingly.
- Special care is taken while packing fragile items to ensure their safety during transit.
4. Shipping & Delivery Timelines
- Estimated delivery time varies depending on the shipping location and courier service availability.
- Standard delivery time: 3-7 business days (may vary for remote areas).
- Delivery delays due to unforeseen circumstances (such as weather conditions, strikes, or natural calamities) are beyond our control.
5. Risk & Responsibility
- Once dispatched, orders are shipped at the customer’s risk, but we ensure that proper protective packaging is used for all products.
- If the package arrives damaged, please report it to us immediately at support@ksgautomation.com or call +91-12-44111620.
- For any further queries regarding shipping, feel free to contact our customer support team.
Email: support@ksgautomation.com
Phone: +91-12-44111620
We appreciate your trust in Ravtron and strive to provide a seamless shopping experience!